Uncompromised Performance

Get a network designed for the unique demands of your industry.

At Black Label IT, we are experts at building network solutions in conjunction with legacy infrastructure and onsite IT staff. We provide the added support necessary to assure data security and make recommendations for long-term success along the way. Our ongoing communication with our clients means that they are always prepared and informed.

Additionally, we provide a vital long term and short term planning role with our customers. We install and configure network storage, hardware, security, IT patch management, as well as maintenance and continuity plans from the ground up. We address the long and short-term goals of the business and make it possible for senior management to budget effectively and proactively. Many, if not all of our customers, view Black Label IT as an extension of their business.

A unique aspect to Black Label IT’s business model is the proactive management and senior level care we apply to every client in every situation. Most IT companies offer a “Break-Fix” model that focuses on responding to network emergencies and relies on a time-and-materials fee structure. They also have a tiered help desk system. In this system, clients must work with junior technicians first to see if they can fix the client’s IT issues. In many cases, clients are put through two levels with junior technicians taking as much as three hours, before they are then passed along to a senior technician who can more often than not solve an IT problem within 15 minutes. This does not happen with Black Label IT.

Our IT contracts are based on a managed service agreement with a set monthly fee structure. We tailor an all-inclusive model that fits with each client’s budgets and IT infrastructure needs. Not only do we design our clients’ networks to include 24x7x365 monitoring, our client’s also have direct access to a designated senior technician.

Office 365

What’s it like having a digital butler? Let us show you. We increase the power of your network by adding Microsoft’s Office365’s cloud services and productivity suite. Access your data anywhere, securely, and safely.

What’s included?

  • Full enterprise-style email services
  • Sleek utilization of Office productivity tools like PowerPoint, Excel, and Word
  • Powerful collaboration tools like Outlook, Skype for Business, OneDrive, and more

What’s it cost?

$399 one-time set up fee, $15 per month per user

Network Management & Productivity

No matter the size of your organization, it is likely dependent upon Information Technology. With proper IT Network Management, everyday operations and employee productivity are optimized. Unleash the power of your network. Experience what 99% uptime feels like.

Choose A Level of Support

Safety Net

Safety Net+

Safety Net Premium

Black Label IT Managed

Network Monitoring

Network monitoring is the use of a system that constantly monitors a computer network for slow or failing components. At Black Label IT, we use an army of agents deployed to each and every device on your network for monitoring. Depending upon the program you choose, these agents alert your team or our engineers instantly if there is a problem.

Visibility into the health and performance of your network gives your company instant access to assure critical systems are kept updated and online. Choose a level of support that fits your specific needs.

Safety Net

Safety Net+

Safety Net Premium

Black Label IT Managed

Safety Net Services

 

Reap the benefits of a well-designed network that is monitored and managed 24x7x365.

What’s Included?

Agent services

Operating system updates for Windows

Application updates for major third-party apps

Self-healing capabilities

Alerting and reporting

Spam filtering

Network security and antivirus

What’s it cost?

Safety Net

$499 per month covers the entire network up to 10 machines.

Includes 1 hour of senior level help desk support (billed in 15 minute increments).

Safety Net +

$999 per month covers the entire network up to 50 machines and 2 servers.

Includes 3 hours of senior level help desk support (billed in 15 minute increments).

Safety Net Platinum

$1799 per month covers the entire network up to 100 machines and 3 servers.

Includes 5 hours of senior level help desk support (billed in 15 minute increments), automated server backup and recovery, ransomware protection, and firewall services.

Managed Services

What’s Included?

  • Unlimited Help Desk support 8am – 6pm
  • End-to-end network management
  • System image management and restoration
  • Customized system policy management and enforcement
  • Third-party vendor coordination
  • User account management
  • Network system backup management
  • Enterprise architecture services
  • Utilization reports
  • System warranty management
  • Software license management

What’s it cost?

  • $499 per month – first site
  • $200 per month – additional site

Note: prices listed to not include system hardware

Data Security & Spam Filtering

Data Security

Every industry is faced with a critical need to protect their data against internal and external threats. At Black Label IT we provide industry specific and custom data security services. We help you incorporate a rick-balanced strategy with enterprise grade data protection technology to safeguard your company’s critical data. We help you optimize control over your data using encryption technologies and loss prevention strategies.

SPAM Filtering

A spam filter is a program used to detect unsolicited and unwanted email. Just like other types of filtering, a spam filter looks for certain predetermined criteria to filter out. With Black Label IT’s spam filtering service, unwanted email is prevented from getting to a user’s inbox. This service saves companies and their employees thousands of hours per month due to increased productivity.

Disaster Recovery/Back Up & Business Continuity

Whether it’s a fire, flood, or The Big One that finally hits, your business must stay functional. That’s where BLACK LABEL IT saves you time and money. Regardless of whether you’ve lost your building or the entire city block, this package ensures you’ll be up and running in no time.

What’s included?

  • Quarter-hour private Cloud failover
  • Day-to-day public Cloud fallback
  • Backup image testing
  • Backup status and utilization reporting
  • Up to 5 terabytes of data recovered

What’s it cost?

$399 per month, includes protection for us to 5 servers

VOIP 

Voice Over IP

Are you happy with your current phone system? We didn’t think so. Let us help you reduce your phone bills, integrate your CRM system, and stop paying extra for call center functionality like audio recording, reporting, and geo-location services. 

What’s included?

  • Hybrid VoIP technology using XLTE dynamic failover
  • Unparalleled clarity with HD-quality voice
  • Enterprise-grade features without enterprise-grade costs
  • Slash line-cost bills by up to 50%

What’s it cost?

$15 per month per user plus a one-time set up fee.

Free Assessment

At Black Label IT we believe knowledge is power.

Let us provide you with a FREE assessment of your network. We’ll give you a report of our findings and recommendations to solve any issues. You can keep the assessment and recommendations, even if you decide Black Label IT isn’t the right choice for your company.

Email or call us today to schedule at your convenience.

The Faces You’ve Been Waiting For

Our team works wonders

Ryan Collier

CEO

Stan Chambers

Steve Chambers

Tim McCarthy

Steve Gardner

Rob McCarthy

Hunter M. Blackburn

Tiffany Dawson

Sandra Krager