At Black Label IT, we offer off-the-shelf help desk IT support services to use individually or in combination with your current IT services. Whether you have an IT tech employed or your IT company doesn’t offer senior level help desk support, you can add these services for an affordable monthly fee in a way that scales with your business.

Rapid Response
Senior Level Help Desk

  • Customer-oriented and patient technicians
  • Will solve most IT cases remotely in under 15 minutes
  • Capable of troubleshooting the most difficult IT issues
  • Monday – Friday, 7am – 6pm
  • $85 per person per month - Includes 2 cases per person per month
  • After hours emergency remote support available
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Popular

Premier
Senior Level Help Desk

  • Customer-oriented and patient technicians
  • Will help you solve most IT cases remotely in under 30 minutes
  • Capable of troubleshooting the most difficult IT issues
  • Monday – Friday, 7am – 6pm
  • $35 per 15 minutes
  • After hours emergency remote support available
get started

Most local small businesses do not have the luxury of on-demand help desk IT support services. In fact, many must wait days before their IT tech can get onsite to troubleshoot their problems. If your company experiences these frustrating lags in service, you may want to consider Black Label IT’s Senior Level Help Desk IT support services.