Support and Services
We are firmly committed to your success, so we offer personalized deployment and technical support to meet your needs, now and in the future. Our goal is to ensure an outstanding customer experience at every touch point. Whether you’re a prospective, new or established customer, the Black Label IT Team and our certified partners will help you attain a successful deployment and accomplish your security goals.
Experience what 99%+ uptime feels like.
With proper IT Network Management, everyday operations and employee productivity can be optimized. Unleash the power and reap the benefits of a well-designed network that is monitored and managed 24x7x365.
Safety Net
$499 per month covers the entire network up to 10 machines and 1 server.
• Agent services
• Operating system updates for Windows
• Application updates for major third-party apps
• Self-healing capabilities
• Alerting and reporting
• Spam filtering
• Network security and antivirus
• Rapid Response senior level help desk support (1 hour, billed in 15-minute increments)
Safety Net +
$999 per month covers the entire network up to 25 machines and 2 servers.
• Agent services
• Operating system updates for Windows
• Application updates for major third-party apps
• Self-healing capabilities
• Alerting and reporting
• Spam filtering
• Network security and antivirus
• Rapid Response senior level help desk support (3 hours, billed in 15-minute increments)
Safety Net Platinum
$1799 per month covers the entire network up to 50 machines and 3 servers.
• Agent services
• Operating system updates for Windows
• Application updates for major third-party apps
• Self-healing capabilities
• Alerting and reporting
• Spam filtering
• Network security and antivirus
• Rapid Response senior level help desk support (5 hours, billed in 15-minute increments)
• Automated server backup and recovery
• Ransomware protection
• Firewall services.
Office 365
Make the move to Managed Office 365
• Full enterprise-style email services
• Sleek utilization of Office productivity tools like PowerPoint, Excel, and Word
• Powerful collaboration tools like Outlook, Skype for Business, OneDrive, and more
• Office 365 pricing starts at $4 per user per month
• Management of your Office 365 experience starts at $5 per user per month.
• Migration from another email platform starts at $75 per mailbox
• $399 one-time set up fee
Speak to a consultant today and take your business to the next level.
Data Security & Spam Filtering
Data Security
Every industry is faced with a critical need to protect their data against internal and external threats. At Black Label IT we provide industry specific and custom data security services. We help you incorporate a rick-balanced strategy with enterprise grade data protection technology to safeguard your company’s critical data. We help you optimize control over your data using encryption technologies and loss prevention strategies.
SPAM Filtering
A spam filter is a program used to detect unsolicited and unwanted email. Just like other types of filtering, a spam filter looks for certain predetermined criteria to filter out. With Black Label IT spam filtering service, unwanted email is prevented from getting to a user’s inbox. This service saves companies and their employees thousands of hours per month due to increased productivity.
Disaster Recovery/Back Up & Business Continuity
Whether it’s a fire, flood, or The Big One that finally hits, your business must stay functional. That’s where BLACK LABEL IT saves you time and money. Regardless of whether you’ve lost your building or the entire city block, this package ensures you’ll be up and running in no time.
• Quarter-hour private cloud failover
• Day-to-day public cloud fallback
• Backup image testing
• Backup status and utilization reporting
• Up to 5 terabytes of data recovered
• $399 per month up to 5 servers
With Black Label IT Managed Services, we’re your trusted advisor. We align your business with technology, we reduce your risk and exposure, and we do it all for one monthly price.
Free Assessment
At Black Label IT we believe knowledge is power.
Let us provide you with a FREE assessment of your network. We’ll give you a report of our findings and recommendations to solve any issues. You can keep the assessment and recommendations, even if you decide Black Label IT isn’t the right choice for your company.
Managed IT Service Program
• Unlimited Rapid Response senior level help desk support 8am – 6pm
• End-to-end network management
• System image management and restoration
• Customized system policy management and enforcement
• Third-party vendor coordination
• User account management
• Network system backup management
• Enterprise architecture services
• Utilization reports
• System warranty management
• Software license management
• Contact us for pricing
VOIP Voice Over IP
Are you happy with your current phone system? We didn’t think so. Let Black Label IT help you reduce your phone bills, integrate your CRM system, and stop paying extra for call center functionality.
• Hybrid VoIP technology
• XLTE dynamic failover
• Unparalleled clarity with HD-quality voice
• Enterprise-grade features
• Audio recording
• Reporting
• Geo-location services
• Slash line-cost bills by up to 50%
• $18 per month per user
• One-time set up fee.
• Managed voice services by starting at $10 per user per month