Established in 2012, Black Label IT was created with a singular mission: to provide small and medium-sized businesses with the peace of mind that can only be delivered by a top-notch, full-service IT company. We take a proactive approach to ensure that we are always one step ahead of any potential security issues before they can impact a business. Our online and on-site support teams are available around the clock, every day of the week, to respond to network attacks, malware infections, or security breaches.
Our Origin Story
Ryan Collier, the founder and CEO of Black Label IT, has amassed nearly two decades of experience in IT system management and implementation in the Seattle area. Driven by a desire to create an IT company that offers truly premium and comprehensive, end-to-end managed IT solutions without the standard pyramid approach to customer service, Ryan founded Black Label IT. He recognized the inefficiencies, wasted resources, and unnecessary expenses associated with the traditional pyramid model of IT solution management. By employing only senior-level engineers and assigning 24x7 monitoring to our client’s networks, we often address problems before our clients even realize they exist, and most customer issues are resolved in under five minutes. This level of efficiency and responsiveness is unparalleled in the IT systems management world.