We are firmly committed to your success, so we offer personalized deployment and technical support to meet your needs, now and in the future. Our goal is to ensure an outstanding customer experience at every touch point. Whether you’re a prospective, new or established customer, the Black Label IT Team and our certified partners will help you attain a successful deployment and accomplish your security goals.

Office 365

What’s it like having a digital butler? Let us show you. We increase the power of your network by adding Microsoft’s Office365’s cloud services and productivity suite. Access your data anywhere, securely, and safely.

What’s included?

  • Full enterprise-style email services
  • Sleek utilization of Office productivity tools like PowerPoint, Excel, and Word
  • Powerful collaboration tools like Outlook, Skype for Business, OneDrive, and more

What’s it cost?

$399 one-time set up fee, $15 per month per user

Network Management & Productivity

No matter the size of your organization, it is likely dependent upon Information Technology. With proper IT Network Management, everyday operations and employee productivity are optimized. Unleash the power of your network. Experience what 99% uptime feels like.

Choose A Level of Support

  • Safety Net
  • Safety Net+
  • Safety Net Premium
  • Black Label IT Managed

Network Monitoring

Network monitoring is the use of a system that constantly monitors a computer network for slow or failing components. At Black Label IT, we use an army of agents deployed to each and every device on your network for monitoring. Depending upon the program you choose, these agents alert your team or our engineers instantly if there is a problem.

Visibility into the health and performance of your network gives your company instant access to assure critical systems are kept updated and online. Choose a level of support that fits your specific needs.

  • Safety Net
  • Safety Net+
  • Safety Net Premium
  • Black Label IT Managed

Safety Net Services

 

Reap the benefits of a well-designed network that is monitored and managed 24x7x365.

What’s Included?

  • Agent services
  • Operating system updates for Windows
  • Application updates for major third-party apps
  • Self-healing capabilities
  • Alerting and reporting
  • Spam filtering
  • Network security and antivirus

What’s it cost?

Safety Net

  • $499 per month covers the entire network up to 10 machines.
    • Includes 1 hour of senior level help desk support (billed in 15 minute increments).

Safety Net +

  • $999 per month covers the entire network up to 50 machines and 2 servers.
    • Includes 3 hours of senior level help desk support (billed in 15 minute increments).

Safety Net Platinum

  • $1799 per month covers the entire network up to 100 machines and 3 servers.
    • Includes 5 hours of senior level help desk support (billed in 15 minute increments), automated server backup and recovery, ransomware protection, and firewall services.

Managed Services

What’s Included?

  • Unlimited Help Desk support 8am – 6pm
  • End-to-end network management
  • System image management and restoration
  • Customized system policy management and enforcement
  • Third-party vendor coordination
  • User account management
  • Network system backup management
  • Enterprise architecture services
  • Utilization reports
  • System warranty management
  • Software license management

What’s it cost?

  • $499 per month – first site
  • $200 per month – additional site

Note: prices listed to not include system hardware

Data Security & Spam Filtering

Data Security

Every industry is faced with a critical need to protect their data against internal and external threats. At Black Label IT we provide industry specific and custom data security services. We help you incorporate a rick-balanced strategy with enterprise grade data protection technology to safeguard your company’s critical data. We help you optimize control over your data using encryption technologies and loss prevention strategies.

SPAM Filtering

A spam filter is a program used to detect unsolicited and unwanted email. Just like other types of filtering, a spam filter looks for certain predetermined criteria to filter out. With Black Label IT’s spam filtering service, unwanted email is prevented from getting to a user’s inbox. This service saves companies and their employees thousands of hours per month due to increased productivity.

Disaster Recovery/Back Up & Business Continuity

Whether it’s a fire, flood, or The Big One that finally hits, your business must stay functional. That’s where BLACK LABEL IT saves you time and money. Regardless of whether you’ve lost your building or the entire city block, this package ensures you’ll be up and running in no time.

What’s included?

  • Quarter-hour private Cloud failover
  • Day-to-day public Cloud fallback
  • Backup image testing
  • Backup status and utilization reporting
  • Up to 5 terabytes of data recovered

What’s it cost?

$399 per month, includes protection for us to 5 servers

VOIP 

Voice Over IP

Are you happy with your current phone system? We didn’t think so. Let us help you reduce your phone bills, integrate your CRM system, and stop paying extra for call center functionality like audio recording, reporting, and geo-location services. 

What’s included?

  • Hybrid VoIP technology using XLTE dynamic failover
  • Unparalleled clarity with HD-quality voice
  • Enterprise-grade features without enterprise-grade costs
  • Slash line-cost bills by up to 50%

What’s it cost?

$15 per month per user plus a one-time set up fee.

Free Assessment

At Black Label IT we believe knowledge is power.

Let us provide you with a FREE assessment of your network. We’ll give you a report of our findings and recommendations to solve any issues. You can keep the assessment and recommendations, even if you decide Black Label IT isn’t the right choice for your company.

Email or call us today to schedule at your convenience.